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Article
Mar 03, 2021
How Alaska Airlines Delivers Consistently Great Customer Service
Charu Jain SVP, Merchandising and Innovation, and Vikram Baskaran, VP of Information Technology, with Alaska Airlines, talk about why being able to offer enhanced customer service at a time when the whole notion of customer service has been completely disrupted by the pandemic is a testament to the strong cultural foundation that existed at Alaska Airlines before COVID-19 arrived.
Article
Dec 24, 2020
Women in Supply Chain: Closing the Gender Gap
Article
Aug 28, 2020
4 Things to Know Before Getting into Supply Chain Management
Article
Apr 07, 2020
How to Handle an Employee Asking for a Raise