About the Role

The Loan Operations Specialist will handle all post-closing functions and support the full lifecycle of loan documentation, boarding, servicing, and compliance. This role is ideal for someone skilled in loan operations within a banking environment who can thrive in a fast-paced, accuracy, driven role.

Key Responsibilities

All responsibilities below align with internal client expectations and the previously shared job description for this role.

Post Closing & Documentation

• Prepare and validate loan documentation (consumer, mortgage, and commercial) using LaserPro or similar systems.
• Organize, audit, and maintain complete loan files with all required documents.
• Review closing packages for accuracy and completeness; request missing items from settlement/title.
• Handle closing disclosures in accordance with TRID requirements.

Loan Boarding & Maintenance

• Book and board new loans into the core system.
• Establish and verify payment schedules based on loan documentation.
• Perform file maintenance on existing loans, including payment posting corrections and customer service needs.

Lien Perfection & Collateral Tracking

• Perfect liens on mortgages and deeds of trust.
• File and track liens for vehicle loans.
• Monitor and track UCC filings, flood/hazard insurance, and other required collateral documentation.

Reconciliation & Reporting

• Perform reconciliation of general ledger settlement accounts (daily/monthly).
• Research and resolve outstanding items promptly.
• Input wire transfers for settlements.

Internal Collaboration

• Work closely with loan officers to ensure procedures are followed accurately.
• Provide exceptional customer service to internal and external customers.
• Support exception tracking and resolution across the loan portfolio.

Required Qualifications

• 3+ years' experience in loan operations within a banking environment.
• Strong understanding of TRID disclosures (preferred).
• Experience with loan documentation systems such as LaserPro (strongly preferred).
• Prior experience processing commercial, consumer, and mortgage loans.
• Strong decision-making skills and the ability to meet fast-paced deadlines.
• Excellent communication and customer service abilities.
• Team player with collaborative mindset and high attention to detail.

Ideal Candidate Traits

• Thrives in a structured, onsite banking environment.
• Demonstrates ownership and accountability in post-closing processes.
• Highly organized and able to manage multiple deadlines.
• Comfortable working with auditors, title companies, and internal banking teams.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.