LHH Recruitment Solutions is working with a company in Chandler who is in search of a full time Logistics Customer Service Rep to join their team! This job is fully onsite, Monday-Friday 8am-5pm. To be considered, you must have previous logistics or 3PL industry experience, scheduling and tracking LTL, Ocean and Air freight.

Key Responsibilities:

• Coordinate and schedule inbound and outbound domestic freight shipments (LTL/FTL)
• Manage air and ocean freight bookings, documentation, and communication with freight forwarders and carriers
• Serve as the primary point of contact for customer inquiries regarding shipments, delivery timelines, and issue resolution
• Track and monitor shipment status across all modes (ground, air, ocean) and communicate updates to customers and internal stakeholders
• Ensure compliance with import/export regulations and prepare necessary shipping documents (e.g., BOLs, commercial invoices, packing lists)
• Collaborate with internal teams and external partners to ensure timely and cost-effective delivery
• Support billing, invoicing, and administrative tasks related to logistics services
• Proactively resolve any delays, discrepancies, or service issues in a professional and timely manner

Qualifications:

• 2+ years of experience in logistics, transportation, or 3PL operations
• Proven experience scheduling freight shipments via truck, air, and ocean
• Knowledge of international shipping documentation and compliance requirements
• Strong customer service and communication skills
• Proficiency with transportation management systems (TMS) and Microsoft Office
• Highly organized, detail-oriented, and able to manage competing priorities
• High school diploma or equivalent required; associate’s or bachelor’s degree a plus

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance