• Respond promptly to tenant inquiries and service requests; create and track work orders.
• Coordinate with maintenance and vendors to ensure timely completion of repairs and services.
• Maintain property files, contracts, insurance certificates, compliance records, and vendor documentation.
• Assist with vendor onboarding, collect W-9s and COIs, and monitor compliance requirements.
• Schedule and track preventive maintenance, inspections, and life-safety testing.
• Prepare and distribute tenant communications, including notices, newsletters, and emergency updates.
• Support tenant move-in/move-out processes, including access credentials and parking coordination.
• Process invoices: verify accuracy, code to correct GL accounts, route for approval, and track payment status.
• Reconcile vendor statements and follow up on discrepancies or past-due items.
• Assist with month-end reporting, expense tracking, and accruals.
• Compile data for property management reports, including work order metrics and utility usage.
• Maintain building access systems, visitor logs, and parking lists.
• Coordinate minor projects, construction access requests, and punch list tracking.
• Support risk management by logging incidents and assisting with insurance claims documentation.
• Prepare meeting agendas, minutes, and routine correspondence for property management team.

• 2+ years administrative experience; property management or commercial real estate preferred.
• Strong customer service and communication skills.
• Basic understanding of accounts payable processes.
• Proficiency in Microsoft Office; experience with property management software a plus.
• Highly organized with attention to detail and ability to manage multiple priorities.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.