Deal Operations Manager - Remote

• Analytical Skills: Ability to evaluate and model deals to ensure they meet financial objectives.
• Collaboration: Strong ability to work with sales, marketing, finance, legal, and other teams.
• Decision-Making: Skilled in making informed decisions and resolving issues independently.
• Training: Experience in developing and delivering training programs.
• Tool Management: Proficiency in managing CPQ (Configure, Price, Quote) and contracting tools.
• Communication: Excellent verbal and written communication skills.
• Project Management: Ability to lead and participate in internal projects to improve sales efficiency and deal strategies.
• Compliance: Knowledge of deal governance and compliance policies.

• Support Sales: Act as a key enabler of deal formation and execution, focusing on improving deal velocity and minimizing sales cycle times.
• Evaluate Deals: Analyze and model deals to ensure they align with financial objectives and guidelines.
• Collaborate: Work closely with sales, marketing, legal, finance, and other teams to address deal-related challenges and drive business success.
• Decision Making: Apply knowledge and judgment to make moderately difficult decisions and resolve issues.
• Training: Train sales and other teams on deal strategy processes, policies, and best practices.
• Independent Work: Handle diverse assignments and escalations independently, using seasoned judgment.
• Share Knowledge: Share best practices and provide cross-training to enhance support quality and efficiency.
• Documentation: Ensure all approved requests are properly documented and escalated to the appropriate approval level.
• Monitor Deals: Continuously review deal progression and collaborate with stakeholders to ensure optimal deal cycle times and precise execution.
• Identify Trends: Monitor deal trends to identify gaps and recommend improvements to the deal-making process.
• Lead Projects: Participate in and/or lead projects related to sales efficiency, deal strategy optimization, and proposal building.
• Partner with Leadership: Work with sales and marketing leadership to identify opportunities and provide business insights.
• Enforce Policies: Ensure deal governance and compliance policies are followed.
• Work with Finance: Collaborate with finance to ensure deals have adequate margins and profitability.
• Tool Development: Lead the development, rollout, and training of CRM+CPQ tools and quoting automation.

• Education: Bachelor's degree in Business, Finance, Marketing, or a related field.
• Experience: Minimum of 3 years of experience in deal operations, sales operations, or a related role.
• Technical Skills: Proficiency in CRM and CPQ tools, as well as Microsoft Office Suite.
• Analytical Skills: Strong analytical and financial modeling skills.
• Communication Skills: Excellent communication and interpersonal skills.
• Project Management: Proven ability to manage multiple projects and priorities.
• Problem-Solving: Strong problem-solving skills and ability to make decisions independently.
• Team Player: Ability to work effectively in a team environment and collaborate with cross-functional teams.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance