Insurance Client Services

LHH Recruitment is working with a insurance company who is is seeking a professional and personable Client Services Representative to join their team. This is a fantastic opportunity for someone with a background in insurance or customer service who thrives in a fast-paced, team-oriented environment. The IDEAL candidate will have their P&C license or have the ability to obtain it within 4 months of employment. This role is Monday-Friday 7am-4pm, fully onsite.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and in-person interactions
• Assist clients with policy inquiries, billing questions, and coverage changes
• Process endorsements, renewals, and cancellations accurately and efficiently
• Maintain up-to-date knowledge of insurance products and services
• Collaborate with account managers and underwriters to resolve client issues
• Ensure compliance with industry regulations and company policies

Qualifications:

• 1+ year of experience in insurance or a customer service role (insurance industry preferred)
• P&C License strongly preferred
• Previous account management is helpful
• High school diploma or equivalent
• Strong communication and problem-solving skills
• Proficient in Microsoft Office and comfortable learning new systems
• Detail-oriented with excellent organizational skills

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.