LHH Recruitment Solutions is working with a servicing company near the Phoenix Airport. This company is in search of a customer service representative to join their team. This job is Monday-Friday, fully onsite and will require you to be flexible with your start time. This is paying $19/hr to start.

This role is ideal for someone who enjoys helping customers, has strong communication skills, and thrives in a fast-paced office environment.

Responsibilities

• Answer incoming calls from borrowers regarding mortgage accounts, payments, and general servicing questions
• Provide accurate information regarding loan balances, payment options, and account status
• Assist customers with setting up accounts and updating borrower information
• Communicate with borrowers, title companies, and internal departments via phone and email
• Research and resolve customer inquiries in a timely and professional manner
• Document all customer interactions and updates within the company system
• Maintain a high level of professionalism and customer service at all times

Qualifications

• Previous customer service experience required (mortgage or financial services experience is a plus)
• Strong communication and problem-solving skills
• Comfortable handling a high volume of inbound calls
• Good computer skills and ability to learn new systems quickly
• Reliable transportation and ability to work fully onsite near the Phoenix airport
• Flexible with start time as business needs may vary

What We’re Looking For

• Professional and positive attitude

• Strong attention to detail

• Ability to work well in a team environment

• Dependable attendance and strong work ethic

  
  
  

  Interested? Apply now!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.