Customer Service Representative

Summary: LHH Recruitment Solutions is seeking a motivated and detail-oriented Customer Service Representative to join the team of our client. In this role, you will play a crucial part in ensuring a seamless order processing experience for our customers. Your primary responsibilities will include receiving, verifying, and processing customer orders, as well as providing exceptional customer service throughout the order lifecycle. Key Responsibilities:

• Process customer orders via internal system.
• Work with the Customer Service Manager to ensure orders are shipped quickly and efficiently so that customers remain satisfied.
• Maintain effective tracking system alongside Customer Service Manager.
• Invoice orders within 24 hours of delivery.
• Oversee management of orders throughout the entire life-cycle of the order.
• Any additional day-to-day tasks as needed by the business.

Qualifications:

• At least 2 years of experience in an order-processing or B2B Customer Service role.
• Bachelors’ degree in logistics or business-related field or equivalent combination of education and experience.
• Customer-centric attitude and strong customer service skills.
• Familiarity with Microsoft Office, with strong Excel skills.
• Logistics certification is a plus but is not required.
• Strong attention to detail and organization skills.

Details:

• Employment type: Contract to Hire
• Compensation: $18-21/hr
• Work hours: 8:30 am – 5:00 pm

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $18.00 to $21.00 per hour Search managed by: Jordan VanBeek

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.