Temporary Billing Customer Support Specialist (3-Month Contract) – Poway, CA

LHH Recruitment Solutions is seeking a detail-oriented and customer-focused Billing Customer Support Specialist to join our client’s team on a 3-month temporary contract in Poway, CA. This role is an excellent opportunity for someone with strong problem-solving skills who thrives in a fast-paced environment and enjoys assisting customers with billing inquiries.

Responsibilities:

• Respond to customer questions regarding billing statements, payments, and account details via phone and email

• Research and resolve discrepancies in invoices and accounts in a timely and professional manner.

• Provide clear explanations of billing processes and policies to customers

• Accurately enter, update, and maintain billing records within internal systems

• Collaborate with team members and other departments to ensure customer satisfaction and proper resolution of issues

• Maintain confidentiality and adhere to company policies and procedures

Qualifications:

• Previous experience in customer support, billing, or related administrative roles

• Strong communication and interpersonal skills

• High attention to detail and accuracy in data entry

• Proficiency with Microsoft Office Suite; experience with billing software is a plus

• Ability to work independently and manage time effectively in a contract role

Working Hours:

• Full-time

• Onsite

• Monday- Friday

• 8:00am – 5:00pm PST

Position Details:

• Location: Located in Poway, San Diego

• Contract role

• Compensation: $24.00 per hour

If you meet the qualifications and are interested in this opportunity, please apply now — we are conducting interviews immediately!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.