We are seeking an experienced Leasing Agent to support a tax credit lease-up project at a residential affordable housing community in Santa Rosa, CA. This role is fully onsite and plays a critical part in marketing units, qualifying applicants, and ensuring compliance with affordable housing regulations. The ideal candidate brings hands-on Tax Credit (LIHTC) experience, strong customer service skills, and the ability to manage high-volume leasing activity during a lease-up phase.

Location: Santa Rosa, CA

Employment Type: Full-Time

Work Schedule: Monday–Friday, 8:30 AM–5:00 PM

Pay Rate: $25–$28 per hour

Work Arrangement: Fully Onsite

Key Responsibilities

• Lease residential units in accordance with approved marketing and lease-up plans

• Conduct property tours and respond to leasing inquiries from prospective residents

• Promote available units through approved marketing channels and community outreach

• Maintain waitlists and applicant pipelines in compliance with regulatory requirements

• Verify applicant eligibility and income in accordance with Tax Credit (LIHTC) program guidelines

• Complete move-in certifications, annual and interim recertifications accurately and on schedule

• Maintain organized resident and applicant files in compliance with Fair Housing, HUD, TCAC, and other applicable regulations

• Support compliance reviews and audits as needed during the lease-up process

• Collect and process rental applications, supporting documentation, and deposits

• Ensure all required paperwork is completed accurately prior to move-in

• Update resident data and leasing activity in property management software

• Serve as a primary point of contact for prospective residents throughout the leasing process

• Provide clear communication regarding program requirements, timelines, and next steps

• Maintain a professional, welcoming, and customer-focused leasing environment

• Partner with property management and site staff to coordinate unit readiness and move-ins

• Communicate availability, unit status, and leasing progress regularly

• Assist with general site operations and administrative support as needed during lease-up

Qualifications

Required

• 1+ years of leasing experience in affordable housing or tax credit properties

• Tax Credit (LIHTC) experience required

• High School Diploma, GED, or equivalent

• Strong knowledge of Fair Housing regulations

• Proficiency with basic office software and property management systems

Preferred

• Tax Credit certification

• Lease-up experience

• Bilingual skills (preferred but not required)

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.