LHH Recruitment Solutions is working with a healthcare based organization in Tempe. This company is in search of a Bilingual Spanish customer service representative to join their team.

This role is fully onsite and focused primarily on phone- and email-based customer service and order support, with some face-to-face interaction with patients and visitors. The ideal candidate is professional, detail-oriented, and comfortable supporting customers in a fast-paced healthcare environment. The hourly rate for this position is between $21/hr-$24/hr.

Key Responsibilities

• Provide high-quality customer service to patients and clients via phone and email in both English and Spanish
• Assist with order support, inquiries, and issue resolution
• Accurately document interactions and maintain customer records
• Coordinate with internal departments to ensure timely and accurate service
• Greet and assist walk-in patients or visitors as needed
• Maintain compliance with healthcare privacy and confidentiality standards
• Deliver a positive and professional experience at all times

Qualifications

• Fluent in English and Spanish is required
• Prior customer service experience (healthcare experience is a plus)
• Strong communication and problem-solving skills
• Comfortable handling a high volume of calls and emails
• Professional demeanor with strong attention to detail
• Ability to work fully onsite, Monday–Friday

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.