LHH Recruitment Solutions is searching for an Customer Care Representative candidate, for a contract position(4 months+ with perm potential), training in the office for a month and then the position will go remote, for a company in Virginia Beach, Virginia.

Customer Care Representative is responsible for supporting the Contact Center by handling daily continuous phone, email, and chat interactions with customers to review accounts, payments, billing, and general customer inquiries. Customer Care Representative handles 15,000-18,000 customer interactions monthly to deliver information to 500,000 customers.

Must be knowledgeable and friendly, listening to customer questions and providing thorough answers. Must exhibit positive attiutd and patience with all types of customer enounters.

Required:

2-3 years in customer service and general office operations.

Working knowledge of Excel and Word

Desired:

2 years experience in account management and billing system experience.

Criminal background check and credit check required.

Hourly pay rate range $21.00

If interested in this Customer Care Representative position, please apply below.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.