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Dispatcher

Customer Service & Support/Customer Service

LHH

$38.00 - $40.00 per Hour

West sacramento, California

Contractor

Customer Service

Customer Service & Support

Dispatcher (West Sacramento, CA)

LHH is partnering with a leading mechanical and energy services organization in West Sacramento, CA in search of a Dispatcher to support service and maintenance operations for a designated region.

This role offers the opportunity to join a well-established company known for delivering high-quality solutions in HVAC, building automation, and energy systems. You’ll play a key part in coordinating field operations and ensuring exceptional customer service while working with a collaborative team that values efficiency and client satisfaction.

The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and has prior experience in dispatching within technical or service industries. If you enjoy problem-solving and managing multiple priorities while maintaining excellent communication with customers and technicians, this role is for you.

Key Responsibilities:

  • Serve as the primary contact for service and maintenance accounts within a specific geographic area.

  • Manage daily scheduling and dispatching for field technicians.

  • Handle incoming service calls, assess urgency, and schedule accordingly.

  • Oversee service calls from receipt through billing, ensuring timely completion.

  • Continuously monitor and update the dispatch board throughout the day.

  • Generate and process quotes, purchase materials, and coordinate manpower.

  • Ensure compliance with company protocols, including timesheet and report submissions.

  • Assist with payroll approvals and maintain accurate job records.

Qualifications:

  • High School Diploma or equivalent required.

  • Previous dispatch experience in HVAC or related technical service industry required.

  • Minimum 4 years of customer service and dispatch experience required.

  • Strong decision-making and problem-solving skills.

  • Proficiency in Microsoft Word and Excel.

  • Purchasing experience preferred.

Job Type: Contract (6 months)

Start Date: ASAP

Location: Fully on-site in West Sacramento, CA

Hours: Full-time

Pay Rate: $38–$40 per hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, please visit: https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with applicable laws, including the California Fair Chance Act and local ordinances.

If you have the qualifications above and are interested in this opportunity – please apply today! If you are curious what else is available, please review the LHH website!



Pay Details: $38.00 to $40.00 per hour

Search managed by: Emily Sclar

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.



Equal Opportunity Employer/Veterans/Disabled



Military connected talent encouraged to apply



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


Ref US_EN_27_813081_3106637

Dispatcher

Customer Service & Support/Customer Service

LHH

$38.00 - $40.00 per Hour

West sacramento, California

Contractor

Customer Service

Customer Service & Support

Dispatcher (West Sacramento, CA)

LHH is partnering with a leading mechanical and energy services organization in West Sacramento, CA in search of a Dispatcher to support service and maintenance operations for a designated region.

This role offers the opportunity to join a well-established company known for delivering high-quality solutions in HVAC, building automation, and energy systems. You’ll play a key part in coordinating field operations and ensuring exceptional customer service while working with a collaborative team that values efficiency and client satisfaction.

The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and has prior experience in dispatching within technical or service industries. If you enjoy problem-solving and managing multiple priorities while maintaining excellent communication with customers and technicians, this role is for you.

Key Responsibilities:

  • Serve as the primary contact for service and maintenance accounts within a specific geographic area.

  • Manage daily scheduling and dispatching for field technicians.

  • Handle incoming service calls, assess urgency, and schedule accordingly.

  • Oversee service calls from receipt through billing, ensuring timely completion.

  • Continuously monitor and update the dispatch board throughout the day.

  • Generate and process quotes, purchase materials, and coordinate manpower.

  • Ensure compliance with company protocols, including timesheet and report submissions.

  • Assist with payroll approvals and maintain accurate job records.

Qualifications:

  • High School Diploma or equivalent required.

  • Previous dispatch experience in HVAC or related technical service industry required.

  • Minimum 4 years of customer service and dispatch experience required.

  • Strong decision-making and problem-solving skills.

  • Proficiency in Microsoft Word and Excel.

  • Purchasing experience preferred.

Job Type: Contract (6 months)

Start Date: ASAP

Location: Fully on-site in West Sacramento, CA

Hours: Full-time

Pay Rate: $38–$40 per hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, please visit: https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with applicable laws, including the California Fair Chance Act and local ordinances.

If you have the qualifications above and are interested in this opportunity – please apply today! If you are curious what else is available, please review the LHH website!



Pay Details: $38.00 to $40.00 per hour

Search managed by: Emily Sclar

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.



Equal Opportunity Employer/Veterans/Disabled



Military connected talent encouraged to apply



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


Ref US_EN_27_813081_3106637
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